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Terms of Service

Terms of Service

These Terms of Service ("Terms") govern your access to and use of the services and website (the "Website") provided by Catch Salon and Spa ("we," "us," or "our"). By accessing or using the Website (www.catchnashville.com), SMS program, or any interactions with our platform, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.

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1. Acceptance of Terms

By using our Website and services, you accept and agree to be bound by these Terms and any other applicable policies or guidelines referenced herein, including our Privacy Policy.

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2. User Eligibility

To use our Website or services, you must be at least 18 years old or have the legal capacity to enter into a binding contract. If you are under 18, you may only use our services with the consent of a parent or guardian. Use by children under 13 is strictly prohibited.

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3. Services Provided

We provide a range of beauty and wellness services including haircuts, hair coloring, hair extensions, facials, and spa treatments. By accessing the Website, you agree to use these services in accordance with these Terms. Our SMS program, Catch Salon Alerts, delivers:

  • Appointment confirmations and reminders

  • Service updates and schedule changes

  • Occasional promotional offers (only with your prior express consent)

You may opt out of SMS messages at any time by replying “STOP.”

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4. Account Registration

You may be required to provide personal information to access certain features—such as scheduling appointments, receiving SMS alerts, or managing your profile. You agree to provide accurate and current information and update it as necessary. You are responsible for ensuring the accuracy of submitted information and for any activity related to your contact details.

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5. User Obligations and Restrictions

You agree to:

  • Use the Website and services for lawful purposes only.

  • Not engage in harmful, disruptive, or abusive behavior (e.g., phishing, smishing, or spamming).

  • Not violate any applicable laws, regulations, or third-party rights.

  • Not use automated systems (e.g., bots, scrapers) to access our services without permission.

Violations may result in suspension or legal reporting.

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6. Payment and Billing

If you purchase salon or spa services, you agree to provide accurate billing information. Payments are securely processed via our trusted third-party providers (e.g., Stripe, PayPal). You authorize us to charge your selected payment method for chosen services. Message and data rates may apply for SMS communications. We are not responsible for carrier or transaction fees.

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7. Content Ownership & User-Generated Content

All content on the Website—including text, logos, images, and videos—is the property of Catch Salon and Spa or its licensors. You may not copy, reproduce, or distribute any content without written consent. If you submit content (e.g., reviews, testimonials), you grant us a royalty-free, perpetual license to use it. We reserve the right to edit or remove user content at our discretion.

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8. Third-Party Links

Our Website may include links to third-party websites. We are not responsible for the content, security, or policies of these third parties. We encourage you to review their terms independently.

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9. Privacy Policy

Your use of our Website and services is governed by our Privacy Policy, which explains how your data is collected, used, and protected.

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10. Termination

We may suspend or terminate your access to the Website or services at any time if you violate these Terms. Upon termination, you must stop using our services immediately.

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11. Limitation of Liability

To the fullest extent permitted by law, Catch Salon and Spa will not be liable for any indirect, incidental, special, or consequential damages arising from your use—or inability to use—our Website or services. Our maximum liability for any claim is limited to $100 or the amount you paid us in the past 12 months, whichever is less.

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12. Indemnification

You agree to indemnify and hold harmless Catch Salon and Spa, its team, and partners from any claims, damages, or losses arising from your use of our services or your breach of these Terms.

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13. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Tennessee, United States. Legal disputes shall be resolved in the courts of Spring Hill, Tennessee, unless arbitration is required. Disputes not resolved within 30 days through negotiation shall proceed to binding arbitration. You waive class-action rights unless prohibited by law.

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14. AI and Automated Workflows

We may use AI or automated tools to personalize services or improve operations. These tools support—not replace—human decision-making. If any use of such technology has a material impact on you, we will provide appropriate notice or options to opt out if required by law.

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15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted at www.catchnashville.com. Continued use after changes means you accept the updated Terms.

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16. Additional SMS Program Details

  • Opt-In Process: You must provide express written consent to receive texts, either through the Website or in person. Consent is not required for booking services.

  • Opt-Out: Text "STOP" to unsubscribe. You'll receive a confirmation message and will no longer receive texts unless you opt back in.

  • Rejoining: Text "START" to resubscribe to Catch Salon Alerts.

  • Message Frequency & Costs: Typically 1–5 messages/month. Standard message/data rates may apply based on your carrier.

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17. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us:

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Catch Salon and Spa
4918 Main Street, Suite 7
Spring Hill, TN 37174
Email: info@catchnashville.com
Phone: (931) 797-5257

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